DWP Document Technology Centre (DTC)
As a leading production house of printed and mailed materials, DWP Outsourcing provides cost-effective solutions for printing, distribution and mail management services. We provide the accurate, timely, and secure printing and mailing of customized forms, including:
- Invoices
- Statements
- Letters
- Surveys
- Marketing Materials
- Bills
Our in-house expertise and state of the art technology provides us with the ability to cut your operational expenses and save you money.
DWP Document Technology Center (DTC) products comprise a suite of document application services, crossing virtually all industries, yet are tailored to meet specific company or industry requirements. These product descriptions were created to help potential customers better understand how other companies utilize our extensive capabilities but by no means are we limited to the listed products. In fact, we’re continually working on all areas of our business to make sure we give our customers exactly what they need and remain the provider of choice.
Today, DWP customers cross many industries including financial services, telecom and oil marketing. Our state-of-the-art Document Technology Centers in Lahore and Karachi generates millions of printed documents monthly, across a wide variety of applications.
Our goal is to offer our customers a highly reliable outsourcing resource for the creation, production and delivery of any document. We want customers and potential customers to approach us with their unique document production issues giving us a chance to propose customer specific solutions. We pride ourselves on being innovative, so rest assured all avenues will be explored to optimize processes and save money.
Input Streams:
DTC accepts virtually any print stream or data format as input, eliminating customer programming requirements.
FTP:
Transmissions:
DTC provides FTP Servers for securely sending encrypted files to DTC - 24 x 7. Dial-up, dedicated lines, VPNs and mainframe communications are also available. Tape/DVD input is also acceptable.
Document Design:
Readability, professional image, postage, paper, print costs and customer service calls are all directly related to the design of your existing statement or invoice. Our extensive electronic form and font capabilities front / backing printing, and knowledge of merging the print and electronic worlds, allows DTC to improve readability, and significantly reduce costs. Good document design saves money month after month.
Document Integrity:
Document integrity means that every statement / invoice is mailed with the correct envelope contents and accurate data. DTC uses error checking in all programs to validate customer data. All documents are tracked through every phase of the production process, using a unique sequence number to identify each statement / invoice and each page of that document. Torn or damaged documents are re-generated, printed and mailed. DTC's pre-processing programs create bar codes allowing Kern intelligent insertion equipment to match each document page and the correct marketing inserts insuring each customer receives only their pages with the correct inserts. Every DTC employee knows the importance of document integrity - we live and breathe it.
Postal Optimization:
Postage is typically 50% to 75% of total mailing costs. Therefore, all production processes, document design and forms design created by DTC first consider minimizing postage expense. Duplex (front / back) printing with overflow pages significantly reduces pages printed and envelope weights on multiple page statements or invoices. Reducing marketing insert paperweights can reduce postage costs. Our customer service group gives you the option to prioritize marketing inserts, allowing you to drop an insert if your mailing moves to the next postage rate. Properly prepared mail not only lowers postage expense, the mail gets delivered as quickly as possible.
Intelligent Insertion:
Savvy business-to-consumer companies use the statement or invoice to cross sell other products or make company announcements. Selective insertion increases sales by targeting the right product to the right customer and eliminates the waste of printed materials that do not apply to a particular customer. Intelligent insertion has been successfully used to separate geographical area, customer type, product type and multi-lingual inserts. Statement and invoice marketing allows a "free" ride in the envelope with the highest read rates of any form of direct marketing.
No Mails and Special Handling:
Out of service area mail, bad addresses, internal mail, and electronic-delivery only statements / invoices require automated separation from courier postal stream. DTC designs all programs to route exception documents to the proper platform or distribution point.
Dynamic Messaging:
DTC supports the import of text message files for placement on statements and invoices. We can store an unlimited number of text messages based on customer criteria. Like selective insertion, dynamic messaging let's you personalize your documents, eliminating marketing material print costs and envelope weight. Dynamic messaging is a very low cost marketing tool with maximum exposure.
e-Statements:
Statement / Invoice delivery on the Web is the future. Today, however, the majority of invoices and statements are still printed and mailed. DTC offers the best of both worlds creating an exact electronic image of what is printed and mailed, making it available within hours of receiving your data.
Marketing Insert Management:
Marketing inserts requires coordination between the customer, printer and DTC to make sure inserts are made to machine-required specifications, the right quantities are ordered and received, the data files and the intelligent inserters are properly programmed and unused inserts are handled according to your instructions.
Stationery Management:
DTC takes full responsibility for purchasing, inventory, safety stocks, re-order points and quality of all stationery. We demand the highest quality stationery from our vendors, made to exacting standards for production. We purchase in large quantities, maximizing cost savings for our customers.